Moon Palace Cancun: all Things To Know, Resort Reviews, 2025

Moon Palace Cancun, There is no way to describe this experience other than amazing. The food was amazing, hotel was insane, the all you can eat buffets were delicious and convenient, and the restaurants had individual experiences.

Especially the circus one, that may have been the best I’ve ever seen in my entire life. I would 900% recommend this trip for families and alone. Definitely get the membership, it will be worth it in the long run. Their accommodation is great.

The views are amazing and just breathtaking from some of these hotel rooms, and they have ice dispensers and a mini bar to your convenience! Overall, one of the best trips I have EVER been on.

Moon Palace Cancun address.

This all-inclusive golf and spa resort is 1 km from the beach, 12 km from Wet’n Wild Cancun and 17 km from the Croco Cun Zoo.

Featuring ocean, resort or golf course views, the contemporary rooms and suites come with free Wi-Fi, smart TVs and minibars, as well as balconies and whirlpool baths. Room service is available 24/7.

Meals are provided in a la carte and buffet-style restaurants serving international cuisine. There’s also a bar, a nightclub and a teen lounge, plus a spa and a golf course. Other amenities include 7 pools, a surfing simulator, live entertainment and a playground.

What features make this resort family-friendly ?

The whole hotel looks elegant, and they have a gaming area for teens and a kid area to check your kid into the place to let them play games, bumper cars, movies, and more! Water park was also very fun! I think the best part was the food experience since they all have a unique setting and gimmick!

The travel was easy with shuttles around the resort and the other 2 resorts. I personally think it’s the best place for a vacation, no doubt about it! They have a photography service where they take photos for an amazing vacation photo! The room keys are very convenient as it’s a wristband you wear.

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How does Moon Palace Cancun resort compare to other luxury kid-friendly resorts in terms of service ?

Overall the resort is an average one if you compare with other luxury kid-friendly resorts like Nickelodeon. The staff is just interested in selling timeshare. If you are not for it, they are not interested in helping you. They just want to sell activities and ignore all other questions. The resort location is beautiful and it’s a huge resort.

The resort’s best activities are located in the grand, where you have to pay for a day pass. Most of the good restaurants need a reservation 24 hours prior. Imagine more than people with more than 2k rooms! The resort is huge and transport is super slow so don’t expect to be able to cover a lot of activities but you can surely have a good time.

What are the pros and cons of staying at Moon Palace ?

Moon Palace is a beautiful resort. Lots of walking to where you get on golf carts to ride to and from 3 resorts and back to your room. The food was good but very different than the US. The desserts were pretty good. Best coconut ice cream ever! Enjoyed the pools and staff is very friendly and welcoming.

Avoid the grande unless you go to dinner or have young kids. Lots of children there because of water park. The ocean is dirty and has sea lice which caused sores on our feet and hands. Rooms are nice and drinks are pretty good.

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Experience spending at Moon Palace

We decided to spend Thanksgiving at Moon Palace – Sunrise this year for a change of scenery. The area is decent, some of the food is good, the service is good most of the time although room service and some of the other services are a bit slow. Overall, we found the staff to be pleasant. Also our first experience at an all inclusive, which was exciting.

What was the most enjoyable part of the resort ?

Water park was also very fun! I think the best part was the food experience since they all have a unique setting and gimmick!

The whole hotel looks elegant, and they have a gaming area for teens and a kid area to check your kid into the place to let them play games, bumper cars, movies, and more!

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